I would like to take a few moments to address the changes we are making at James Island Dental Associates as we prepare to open back up. First of all, I am very aware of the personal hardships many have had to endure as this crisis continues and hope that everyone can recover as much as possible and stay safe. Our sympathies go out to everyone who has suffered an illness or loss among your families. At this time our biggest responsibility as a community is to our community. We need to do what is needed to protect each other so that we can all be safe. We have all had to make sacrifices in our lives to do this and will need to continue at some level for the time to come. As far as our office is concerned we are making some changes to allow us to safely begin treating patients again. Virus particles in the air are the biggest health risk to our patients, and our staff. We will not be utilizing our waiting room for the time being. Instead, we are checking patient’s temperatures and reviewing risk factors before asking them to wait in their cars. When a room has been completely disinfected and prepared we will call the patient to come in and go directly to the treatment room. This will eliminate contact among patients and keep social distancing. Our staff will be wearing new protective equipment to protect themselves and the patient throughout the appointment. We are also scheduling differently to minimize contact with multiple patients. Scheduling fewer patients and allowing time to adequately disinfect rooms. Our hygiene department will be avoiding the use of aerosol-generating equipment until it is deemed safe to continue with it. One of the biggest changes we are making will not be visible but addresses the biggest risk factor, the air quality. We are in the process of installing HEPA filters and UV filters to our existing HVAC units. This will ensure that clean air is entering the office at all times. In addition, we will be installing a standalone system designed to evacuate the air from the treatment rooms at a significantly increased rate and replace it with clean air. This specifically addresses the risk of virus particles suspended in the air by removing them actively rather than letting them settle on their own. Each treatment room will have a dedicated vent over the patient pulling the air out of the room and replacing it with clean air. By initiating these changes we feel we can safely begin to deliver dental care to our patients. Rest assured that we are doing everything possible to safely begin opening the office. It is possible, even likely, that issues will arise that we will need to adapt to. With that in mind please be patient as we begin scheduling and allow for the possibility that we may have to make changes as we go. We will do our best to continue to provide the care you deserve.
We look forward to opening and seeing our patients again! We will continue to monitor all recommendations and make changes when needed. Our staff is calling patients right now to reschedule missed appointments and to make new appointments. Also, for reference, we have created a special page on our site highlighting all of our continued efforts. Click here for more COVID-19 & Office Saftey information.
Stay safe and stay smiling and we will see you soon,